Clinic No-Show Deposits & Waitlist Auto-Offer

Take deposits, auto-forfeit no-shows, escalate repeat offenders and auto-backfill freed slots from a priority waitlist.

Key Features

Cancellation & Deposit Policy

Cancellation & Deposit Policy. Tracks Policy Name, Company, Client-Facing Terms, Time Windows, No-Show Forfeit %.

Cancellation Time Window

Cancellation Time Window. Tracks Policy, Label, Hours Before Start, Deposit Forfeit %, Counts As Late Cancel.

Service Booking

Service Booking. Tracks Reference, Client, Service, Resource / Practitioner, Start. One-click request deposit, confirm, mark attended, mark no show, cancel.

Booking Deposit

Booking Deposit. Tracks Reference, Booking, Client, Currency, Deposit Amount. One-click authorize, capture, forfeit, refund, cancel.

Bookable Resource

Bookable Resource. Tracks Color Index.

Bookable Service

Bookable Service. Tracks Currency, Duration (hours), Service Price, Requires Deposit, Fixed Deposit.

Waitlist Entry

Waitlist Entry. Tracks Reference, Client, Service, Preferred Resource, Priority. One-click cancel.

Waitlist Slot Offer

Waitlist Slot Offer. Tracks Waitlist Entry, Client, Service, Freed Slot Of, Slot Start. One-click accept, decline.

Use Cases

✓Manage cancellation & deposit policy directly inside Odoo without spreadsheets.

✓Manage cancellation time window directly inside Odoo without spreadsheets.

✓Manage service booking directly inside Odoo without spreadsheets.

✓Manage booking deposit directly inside Odoo without spreadsheets.

✓Stay audit-ready with German statutory references and exportable worksheets/files (you submit under your own login).

Screenshots

Bookings

Deposits

Deposit Escalation

Offers

Cancellation Policies

Specifications

Compatible: Odoo 18.0 / 19.0
License: OPL-1
Languages: 35+
Author: Pokutsoft
Dependencies: base, mail
Support: support@pokutsoft.com
Update date: 2026-07-18