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Field Service Dispatch, SLA & Service Contracts

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License: OPL-1, every download is watermarked.
Terms and Conditions
Compatible with Odoo 18.0 · 19.0
OPL-1 license · 35+ languages · Community & Enterprise
Field Service Dispatch, SLA & Service Contracts for Odoo — preview banner

Field Service Dispatch, SLA & Service Contracts

Dispatch technicians against SLA-bound service contracts: entitlement drawdown, preventive-visit generation, skill-matched work orders, van-stock parts and covered vs chargeable billing split

Dispatch technicians against SLA-bound service contracts: entitlement drawdown, preventive-visit generation, skill-matched work orders, van-stock parts and covered vs chargeable billing split

Key Features

Covered Service Asset

Covered Service Asset. Tracks Asset Name, Contract, Company, Customer, Equipment Type. One-click view history.

Field Service SLA Contract

Field Service SLA Contract. Tracks Contract Reference, Customer, Company, Currency, Start Date. One-click activate, suspend, set expired, cancel, reset reset to draft.

Field Service Part

Field Service Part. Tracks Part, Reference, Unit, Unit Cost, Sell Price.

Technician Van Stock

Technician Van Stock. Tracks Technician, Part, On Van Qty, Reorder Point, Needs Restock.

Preventive Maintenance Schedule

Preventive Maintenance Schedule. Tracks Schedule Name, Contract, Company, Equipment Type Filter, First Visit Offset (Days). One-click generate.

Field Technician Skill

Field Technician Skill. Tracks Skill, Code, Certified Skill, Technicians. One-click view technicians.

Field Service SLA Policy

Field Service SLA Policy. Tracks Policy Name, Code, Response Target (Hours), Resolution Target (Hours), Price Uplift (%). One-click view contracts.

Field Service Work Order

Field Service Work Order. Tracks Work Order, Contract, Company, Currency, Customer. One-click find technicians, dispatch, arrive, complete, cancel.

Use Cases

Manage covered service asset directly inside Odoo without spreadsheets.
Manage field service sla contract directly inside Odoo without spreadsheets.
Manage field service part directly inside Odoo without spreadsheets.
Manage technician van stock directly inside Odoo without spreadsheets.
Stay audit-ready with German statutory references and exportable worksheets/files (you submit under your own login).

Screenshots

Field Service Dispatch, SLA & Service Contracts — Assets in Odoo

Assets

Field Service Dispatch, SLA & Service Contracts — Service Contracts in Odoo

Service Contracts

Field Service Dispatch, SLA & Service Contracts — Parts in Odoo

Parts

Field Service Dispatch, SLA & Service Contracts — Pm Schedules in Odoo

Pm Schedules

Field Service Dispatch, SLA & Service Contracts — Skills in Odoo

Skills

Field Service Dispatch, SLA & Service Contracts — Sla Policies in Odoo

Sla Policies

Specifications

  • Compatible: Odoo 18.0 / 19.0
  • License: OPL-1
  • Languages: 35+
  • Author: Pokutsoft
  • Dependencies: base, mail
  • Support: support@pokutsoft.com
  • Update date: 2026-07-18