Returns RMA & Disposition Control
RMA lifecycle with grading, disposition routing, restock vs quarantine stock moves and loss recovery analytics
End to end return merchandise authorization that decides the physical fate of every returned unit: request, authorize, receive, inspect, grade and disposition (restock, refurbish, repair, liquidate, scrap, return to vendor) with automatic restock vs quarantine stock moves, configurable inspection checklists, disposition rules, refund / exchange / store credit resolution and loss recovery analytics.
Key Features
RMA Inspection Checklist Template
RMA Inspection Checklist Template. Tracks Checklist, Sequence, Active, Company, Instructions.
RMA Checklist Template Point
RMA Checklist Template Point. Tracks Template, Sequence, Inspection Point, Mandatory, Fail Blocks Restock.
RMA Checklist Result
RMA Checklist Result. Tracks RMA Line, RMA, Sequence, Inspection Point, Mandatory.
RMA Disposition Rule
RMA Disposition Rule. Tracks Rule, Sequence, Active, Company, Reasons.
RMA Condition Grade
RMA Condition Grade. Tracks Grade, Code, Sequence, Active, Company.
RMA Returned Unit
RMA Returned Unit. Tracks RMA, Sequence, Customer, Product, Unit of Measure. One-click apply disposition rule, open disposition wizard.
Return Merchandise Authorization
Return Merchandise Authorization. Tracks RMA Reference, Company, Customer, Return From Address, Responsible. One-click request, authorize, refuse, open receive wizard, receive all.
RMA Return Reason
RMA Return Reason. Tracks Reason, Code, Sequence, Active, Company.
Use Cases
Screenshots
Inspection Checklists
Disposition Rules
Condition Grades
Return Analytics
Return Reasons
Specifications
- Compatible: Odoo 18.0 / 19.0
- License: OPL-1
- Languages: 35+
- Author: Pokutsoft
- Dependencies: stock, mail, portal
- Support: support@pokutsoft.com
- Update date: 2026-07-18